Food Fete

Response Time

I’d like to believe (and do hear) that we provide a high level of customer service here at Food Fete. Being responsive to email and phone inquiries is the beginning of our relationships with agencies and prospective exhibitors, so it makes sense to get back to them sooner than later.

I, do however, like how this company handled a customer complaint issue — albeit in a very public way — that could have easily gone south. Fortunately, they received a lot of support. 

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